Privacy PolicyPolítica de Privacidad

Last updated: April 14, 2026Última actualización: 14 de abril de 2026

TheraPetic Solutions, Inc. (“TheraPetic®”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit officialservicepet.org and our related services.TheraPetic Solutions, Inc. se compromete a proteger su privacidad. Esta Política explica cómo recopilamos, usamos y protegemos su información.

Information We CollectInformación que Recopilamos

Information You ProvideInformación que Usted Proporciona

We collect information you voluntarily provide when you: complete our screening questionnaire, create an account at go.mypsd.org, purchase documentation packages, contact us via email or phone, or subscribe to our communications. This may include your name, email address, phone number, mailing address, payment information, and clinical assessment responses.Recopilamos información que usted proporciona voluntariamente cuando completa nuestro cuestionario, crea una cuenta, compra paquetes de documentación o nos contacta.

Automatically Collected InformationInformación Recopilada Automáticamente

When you visit our site, we may automatically collect: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and similar usage data. We use this to improve our services and ensure security.Cuando visita nuestro sitio, podemos recopilar automáticamente: dirección IP, tipo de navegador, páginas visitadas y datos similares.

HIPAA ComplianceCumplimiento de HIPAA

Clinical assessment data collected during the screening and evaluation process is protected under the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to protect your Protected Health Information (PHI). Your clinical data is encrypted in transit and at rest, access is restricted to authorized Licensed Clinical Doctors and clinical staff, and we maintain audit logs of all access to clinical records.Los datos de evaluación clínica están protegidos bajo HIPAA. Implementamos salvaguardas administrativas, físicas y técnicas para proteger su Información de Salud Protegida.

How We Use Your InformationCómo Usamos Su Información

We use your information to: process your clinical assessments and documentation requests, communicate with you about your account and services, improve our website and services, comply with legal obligations, prevent fraud and maintain security, and send you educational content (with your consent).Usamos su información para procesar evaluaciones, comunicarnos con usted, mejorar nuestros servicios y cumplir con obligaciones legales.

Information SharingCompartir Información

We do not sell, rent, or trade your personal information. We may share your information only with: Licensed Clinical Doctors who review your clinical assessments, payment processors (such as Square) to complete transactions, law enforcement when required by law, and service providers who assist our operations under strict confidentiality agreements.No vendemos, alquilamos ni intercambiamos su información personal.

Data SecuritySeguridad de Datos

We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, access controls, regular security audits, and employee training on data protection. However, no method of electronic transmission or storage is 100% secure.Implementamos medidas de seguridad estándar de la industria incluyendo cifrado SSL/TLS y controles de acceso.

Your RightsSus Derechos

You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data (subject to legal retention requirements), opt out of marketing communications, and request a copy of your data in a portable format. To exercise these rights, contact us at help@mypsd.org or call (800) 851-4390.Tiene derecho a acceder, corregir y solicitar la eliminación de su información personal. Contacte help@mypsd.org.

Cookies & TrackingCookies y Seguimiento

We use essential cookies to maintain your session and preferences (such as language and theme settings stored in localStorage). We may use analytics tools to understand site usage patterns. We do not use third-party advertising cookies or sell data to advertisers.Usamos cookies esenciales para mantener su sesión y preferencias. No usamos cookies de publicidad de terceros.

Children’s PrivacyPrivacidad de Menores

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.Nuestros servicios no están dirigidos a menores de 18 años.

Changes to This PolicyCambios a Esta Política

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.Podemos actualizar esta Política periódicamente. Los cambios se publicarán en esta página.

Contact UsContáctenos

For questions about this Privacy Policy or to exercise your data rights:Para preguntas sobre esta Política:

TheraPetic Solutions, Inc.
1030 15th St NW, Suite 170, Washington, DC 20005
help@mypsd.org · (800) 851-4390
EIN: 81-3003968

Accredited Member of the TheraPetic® Healthcare Provider GroupMiembro Acreditado del Grupo de Proveedores de Salud TheraPetic®