Privacy Policy

TheraPetic Solutions, Inc. ("TheraPetic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website officialservicepet.org (the "Site") or use our services.

Information We Collect

Information You Provide to Us

We may collect information you voluntarily provide when you:

• Fill out contact forms or volunteer applications
• Make a donation
• Subscribe to our newsletter
• Register for workshops or events
• Contact our helpline
• Participate in our community programs

This information may include your name, email address, phone number, mailing address, and any other information you choose to provide.

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website

We collect this information using cookies and similar tracking technologies. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide and improve our educational resources and programs
• Respond to your inquiries and provide support through our helpline
• Process donations and send tax receipts
• Send newsletters and updates about our programs (with your consent)
• Organize workshops and community events
• Analyze website usage to improve user experience
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who help us operate our organization (e.g., payment processors, email service providers)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Protection of Rights: We may share information to protect the rights, property, or safety of TheraPetic, our users, or others

Donation Information

When you make a donation, your payment information is processed securely through our third-party payment processor. We do not store complete credit card numbers on our servers. We retain donation records as required for tax and accounting purposes.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from our marketing communications at any time

To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

TheraPetic Solutions, Inc.
Email: [email protected]
Phone: (800) 851-4390
Address: 1030 15th St NW, Suite 170, Washington, DC 20005

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