Terms of Service

Welcome to TheraPetic Solutions, Inc. ("TheraPetic," "we," "us," or "our"). By accessing or using our website officialservicepet.org (the "Site") and our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing or using our Site, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

2. About Our Organization

TheraPetic Solutions, Inc. is a 501(c)(3) nonprofit organization dedicated to providing free educational resources about service animal rights, mental health advocacy, and community support programs. Our EIN is 81-3003968.

3. Our Services

TheraPetic provides the following free services:

• Educational resources about service animal rights and related laws
• Advocacy helpline for rights-related questions
• Community workshops and educational events
• Handler support network and peer mentorship
• Mental health resource referrals

What We Do Not Provide

To be clear about our services, TheraPetic does NOT:

• Sell service animal registrations or certifications (there is no legitimate federal registration requirement)
• Provide legal advice or legal representation
• Write ESA letters or provide clinical mental health treatment
• Train service animals
• Issue official government documentation

4. Educational Information Disclaimer

The information provided on our Site is for general educational purposes only. While we strive to provide accurate and up-to-date information about service animal laws:

• Laws may change, and information may become outdated
• State and local laws may provide additional or different protections
• Individual circumstances vary and may require professional legal advice
• Our helpline staff are trained advocates, not attorneys

We encourage you to verify information with official government sources and consult with qualified professionals for your specific situation.

5. User Conduct

When using our Site and services, you agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information
• Harass, abuse, or harm other users or our staff
• Attempt to gain unauthorized access to our systems
• Use our resources for fraudulent purposes
• Misrepresent your affiliation with TheraPetic

6. Donations

Donations to TheraPetic Solutions, Inc. are tax-deductible to the extent allowed by law. By making a donation, you acknowledge that:

• Your donation is voluntary and made without expectation of goods or services in return
• Donation refunds are generally not provided except in cases of error
• We will provide appropriate tax documentation for donations over $250

7. Intellectual Property

The content on our Site, including text, graphics, logos, and educational materials, is owned by TheraPetic Solutions, Inc. or used with permission. You may:

• View and download materials for personal, non-commercial educational use
• Share our resources with attribution to TheraPetic

You may not reproduce, distribute, or sell our materials for commercial purposes without written permission.

8. Third-Party Links

Our Site may contain links to third-party websites, including government agencies, legal resources, and mental health providers. We provide these links for convenience but do not endorse or control these external sites. We are not responsible for their content or practices.

9. Limitation of Liability

To the fullest extent permitted by law, TheraPetic Solutions, Inc., its directors, officers, employees, and volunteers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or services.

Our Site and services are provided "as is" without warranties of any kind, either express or implied.

10. Indemnification

You agree to indemnify and hold harmless TheraPetic Solutions, Inc. and its directors, officers, employees, and volunteers from any claims, damages, or expenses arising from your use of our Site or services, or your violation of these Terms.

11. Privacy

Your use of our Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our Site after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by the laws of the District of Columbia, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Washington, DC.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

TheraPetic Solutions, Inc.
Email: [email protected]
Phone: (800) 851-4390
Address: 1030 15th St NW, Suite 170, Washington, DC 20005

Verify our 501(c)(3) status on IRS.gov →